yes, as long as the reasons are legit. here’s the complete list.
we want to make the switch as comfortable as possible for you. In the event, if you are displeased with the products provided, we will refund your money, provided the reasons are genuine and proved after a thorough investigation.
In case of dissatisfaction from our products, customers have the liberty to cancel their order and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
If you have placed an order by mistake, please contact us immediately via email or WhatsApp or Insta DM. We will go ahead and cancel your order and refund you the full amount. In case, you place a cancellation request after your order is shipped, we will still cancel your order, recall the shipment and refund you after deducting the shipping charges of Rs. 50.
Return/Refund/Replacement Policy
The following general returns policy is applicable for all items sold through the switch fix’s website.
In general, an order is eligible for return or refund within the applicable return/refund window of 10 days if it fulfils any of the following conditions:
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
select from our range of eco-friendly festive gift bundles under ₹500, ₹1000 and ₹2000. buy curated gift bundles or build your own.
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here’s a little nudge to get you started. flat 20% off on all products in our limited period introductory offer.