bit*h better have my money

yes, as long as the reasons are legit. here’s the complete list.

we want to make the switch as comfortable as possible for you. In the event, if you are displeased with the products provided, we will refund your money, provided the reasons are genuine and proved after thorough investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our products, customers have the liberty to cancel their order and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact the us via contact us link. 

Requests received later than 10 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Return/Refund Policy

The following general returns policy is applicable for all items sold through switch fix’s website

In general, an item may be eligible for return or refund within the applicable return/refund window if it fulfils one or more of the following conditions:

  • Was delivered in a damaged condition
  • Has missing part or accessory
  • Is different from what was ordered
  • Is different form the description on theswitchfix.co

    If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account

keeping extra extra clean
during COVID-19

delivering care with safety

we’ve always cared about your health and we’re taking every step possible to ensure you continue to care for our planets’ health.

for our team

our team is working from home. only staff required for packing and QC are working from our warehouse.

COVID Precautions Temperature Check Switch Fix

mandatory temperature checks

COVID 19 Precaution Hand Wash Check Switch Fix

hand-wash stations

COVID Precautions Mask Check Switch Fix

mandatory use of mask

COVID 19 Precaution Safe Packaging Check Switch Fix

safe packaging

COVID 19 Precaution Hand Sanitiser Check Switch Fix

periodic sanitisation of workspace

for our delivery partners

we’re working with Delhivery and FedEx to ensure you have the safest no-contact delivery of our sustainable creations.

COVID Precautions Mask Check Switch Fix

mandatory use of mask

COVID Precautions No Contact Check Switch Fix

no-contact delivery