yes, as long as the reasons are legit. here’s the complete list.
we want to make the switch as comfortable as possible for you. In the event, if you are displeased with the products provided, we will refund your money, provided the reasons are genuine and proved after thorough investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our products, customers have the liberty to cancel their order and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact the us via contact us link.
Requests received later than 10 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
Return/Refund Policy
The following general returns policy is applicable for all items sold through switch fix’s website
In general, an item may be eligible for return or refund within the applicable return/refund window if it fulfils one or more of the following conditions:
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account
we’ve always cared about your health and we’re taking every step possible to ensure you continue to care for our planets’ health.
our team is working from home. only staff required for packing and QC are working from our warehouse.
mandatory temperature checks
hand-wash stations
mandatory use of mask
safe packaging
periodic sanitisation of workspace
we’re working with Delhivery and FedEx to ensure you have the safest no-contact delivery of our sustainable creations.
mandatory use of mask
no-contact delivery
