what happens on 'switch', stays on 'switch'

at ‘the switch fix’, we take your privacy seriously. here’s our policy on privacy of your data:

Disclaimer: We do not have access to your credit/debit card information. When you make a payment on theswitchfix.co, you are redirected to a third party payment collector which in this case is Paytm.

The personal data we collect from you directly can include your name, email address, mobile/landline telephone number, your purchasing activity, your credit, or debit card or other payment information, and information you give us when you contact our customer services team, and when you make a purchase on our website.

When do we collect?

  • When you purchase products from our website.
  • When you contact our customer services team over the phone.

We will never sell any of your personal data to a third party. However, in order for us to provide our services to you, we share your personal data with our trusted third party service providers or our group companies. Whenever we share your personal data, we put safeguards in place which require these organisations to keep your data safe and to ensure that they do not use your personal data for their own marketing purposes.

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