what happens on switch,
stays on switch

at switch fix, we take privacy of personal data super seriously. here’s our policy on data privacy.

The personal data we collect from you directly can include your name, email address, mobile/landline telephone number, your purchasing activity, your credit, or debit card or other payment information, and information you give us when you contact our customer services team, and when you make a purchase on our website.

When do we collect?

  • When you purchase products from our website.
  • When you contact our customer services team over the phone.

 

We will never sell any of your personal data to a third party. However, in order for us to provide our services to you, we share your personal data with our trusted third party service providers. Whenever we share your personal data, we put safeguards in place which require these organisations to keep your data safe and to ensure that they do not use your personal data for their own marketing purposes.

Disclaimer: We do not have access to your credit/debit card information. When you make a payment on theswitchfix.co, you are redirected to a third party payment collector which in this case is Paytm.

keeping extra extra clean
during COVID-19

delivering care with safety

we’ve always cared about your health and we’re taking every step possible to ensure you continue to care for our planets’ health.

for our team

our team is working from home. only staff required for packing and QC are working from our warehouse.

COVID Precautions Temperature Check Switch Fix

mandatory temperature checks

COVID 19 Precaution Hand Wash Check Switch Fix

hand-wash stations

COVID Precautions Mask Check Switch Fix

mandatory use of mask

COVID 19 Precaution Safe Packaging Check Switch Fix

safe packaging

COVID 19 Precaution Hand Sanitiser Check Switch Fix

periodic sanitisation of workspace

for our delivery partners

we’re working with Delhivery and FedEx to ensure you have the safest no-contact delivery of our sustainable creations.

COVID Precautions Mask Check Switch Fix

mandatory use of mask

COVID Precautions No Contact Check Switch Fix

no-contact delivery